Factors that promote resilience in work teams

an integrative review of the empirical literature

Abstract

In the literature of human resource management, resilience is commonly defined as the ability to a strengthened and more resourceful rebound after facing adverse situations (Sutcliffe & Vogus, 2003). Resilience can be attributed to individuals, groups, organizations or systems (Horne & Orr, 1998). In the current context of rapid change and hyper-competitiveness, researches show that resilience plays a key role in the results and effectiveness of work teams (Dimas et al., 2018; Meneghel, Martínez, & Salanova, 2016a; Meneghel, Martínez, & Salanova, 2016b; West, Patera, & Carsten, 2009). The aim of this research is to analyze the factors that foster team resilience, exploring the pieces of evidence provided by empirical research. To this end, an integrative review was carried out. With the adoption of this method, it was possible to accomplish, in a systematic and organized way, the gathering, analysis and synthesis of the factors that promote resilience in the work teams.