ROCHA, J.; BABO, R. Exploring the Workflow of Products’ Return Management in B2B Companies. Bobcatsss, [S. l.], p. 140–147, 2023. DOI: 10.34630/bobcatsss.vi.4971. Disponível em: https://ipp.josekarvalho.net/index.php/bobcatsss/article/view/4971. Acesso em: 6 oct. 2025.